Osaka is the second largest city in Japan after Tokyo, and has made its way to almost every traveller’s bucket list. It is also affectionately known as the Kitchen of Japan.

You have seen many guides and lists on things to do when in Tokyo, but what about Osaka? If you have yet to visit Osaka or need a reason to, this will help you out and convince you to visit the wondrous Japanese city.

Here is your definitive guide to 13 Things Every First-Timer Should Do While In Osaka.

Cafes, local eateries, ramen parlours, sushi bars, exquisite dining in aristocratic ryoteis… you name it, Osaka has it. Here is our Osaka Food Guide featuring 22 restaurants, cafes and eateries you must dine at.

Photo Credit: waytogo

#1 VISIT UNIVERSAL STUDIOS JAPAN

Perhaps you have already visited Tokyo Disneyland and Tokyo DisneySea but those aren’t the only theme parks in Japan.

Universal Studios Japan is a different experience altogether. Some of their more popular attractions include the backwards-riding Hollywood Dream roller coaster, the Space Fantasy Ride and the thrilling Flying Dinosaur. We can also foresee Potterheads spending hours in the Wizarding World of Harry Potter within the park.

There is also the Universal Citywalk Osaka, located just outside the park’s gates. It is lined with restaurants, shops, hotels and speciality stores.

Universal Studios Japan
2 Chome-1-33 Sakurajima
Konohana Ward
554-0031, Osaka, Japan
Nearest Station: Universal-City

#2 EAT YOUR WAY THROUGH DOTONBORI

Dotonbori is one of the most popular tourist destinations in Osaka thanks to endless dining options, as well as souvenir stores that will keep you occupied for the whole day. The bustling street is filled with Japanese eateries and restaurants that will leave you so spoilt for choice.

It is also where you will find the iconic Glico Man! Dotonbori is nearest to the Osaka-Namba Station.

#3 VISIT SPA WORLD TO UNWIND AFTER A DAY OF SHOPPING

Shopping is hard work, and we often find our bodies aching after a long day of exploring the various shopping streets that Osaka has to offer. The perfect way to relax your muscles would be to visit an onsen for the night!

Spa World is in the Shinsekai precinct, another district filled with restaurants, and Spa World is rated the best spa in Osaka. For a single, basic entry price of ¥1,200, you will be treated to unlimited time at the onsen.

Spa World
3-4-24 Ebisu-Higashi
Naniwa-ku, Osaka
556-0002, Japan
Tel: +81 6-6631-0001
Mon to Sat: 1pm – 2am
Sun: 1pm – 11pm
Nearest Station: Dobutsuen-Mae

Photo Credit: Osaka Info

#4 MAKE YOUR OWN CUP NOODLES AT THE INSTANT RAMEN MUSEM

The Momofuku Ando Instant Ramen Museum is located in Ikeda City, the birthplace of instant noodles. Momofuku Ando is the founder of Nissin Food Products, and the museum will walk you through the history of instant noodles.

Forget regular museum souvenirs; how does bringing home your very own customised cup noodles sound?

Pop by My CUPNOODLES Factory within the museum itself and create your very own instant noodles with your choice of soup and ingredients—prices start from ¥300.

Momofuku Ando Instant Ramen Museum
8-25 Masumicho, Ikeda
563-0041, Osaka, Japan
Tel: +81 72-752-3484
Wed to Mon: 9.30am – 4pm
Closed on Tuesdays
Nearest Station: Ikeda

#5 VISIT THE LARGEST POKÉMON CENTER IN JAPAN

It doesn’t matter whether you have been hit by the Pokémon Go craze, or grew up loving these pocket monsters. So needless to say, a visit to the Pokémon Center in Japan is almost obligatory.

Limited edition plushies, stickers, t-shirts, tote bags, stationary etc—you are bound to have so much fun at the Pokémon Center!

Pokémon Centre Osaka
13F Daimaru Umeda Store
3-1-1, Umeda, Kita-ku
530-8202, Osaka, Japan
Tel: +81 6-6346-6002
Daily: 10am – 8pm
Nearest Station: Osaka

#6 SHOP AT SHINSAIBASHI

Shinsaibashi is a collection of sheltered shopping streets located and is one of the most popular places in Osaka. There are countless independent boutiques, departmental stores, little snack kiosks, vintage shops and souvenir stores that everybody can take delight in.

Shinsaibashi is extremely bustling to say the least. It is nearest to Shinsaibashi Station.

#7 ADMIRE THE BEAUTY OF OSAKA-JO

A visit to Osaka is not complete without visiting the magnificent Osaka-Jo.

The site is also home to the Nishinomaru Garden, a beautiful garden with 600 cherry trees and a teahouse. It also offers spectacular views of the castle grounds and experiences a peak in tourism during the cherry blossom period, but that does not mean that you should not visit it any other time of the year!

Entrance to castle grounds is priced at ¥600, while entry to the Nishinomaru Garden is priced at ¥200 during off-peak periods, and ¥350 during the cherry blossom season.

Osaka-Jo
1-1 Osakajo, Chou Ward
540-0002, Osaka, Japan
Tel: +81 6-6941-3044
Daily: 9am – 5pm
Nearest Station: Osakajokoen

#8 CAFÉ-HOP AROUND ORANGE STREET

Orange Street, also known as Horie Tachibana, is a hipster street in Osaka. Filled with fashionable stores, florists, boutiques and cafes, the 800-meter long stretch sees a ton of teen visitors, especially on the weekends.

There are a couple of notable cafés to visit in the area, including Biotop Corner Stand, Granknot Coffee and Timeless Comfort Café.

#9 GO IZAKAYA-HOPPING AROUND NAMBA

For those who are unfamiliar with the term, izakaya refers to casual drinking establishments, where customers can enjoy a pint of beer coupled with small dishes. Izakayas are common spots for locals to gather for post-work unwinding.

Namba is known to be one of the best spots in Osaka to get a taste of the izakaya experience. The area sees a great deal of izakayas, so you will have no problem finding one along the way.

#10 THE TOP 3 MUST-TRY STREET FOOD OF OSAKA

Osaka offers a handful of street finger food, but we believe that there are three main ones that you definitely have to try when you are in Osaka.

They are Kushikatsu—which are deep-fried meat and vegetable skewers served with tonkatsu sauce—takoyaki, and okonomiyaki.

We have a post delving deeper into where you can find these street foods all around Osaka.

#11 EXPERIENCE KAPPO

Like how Kyoto has its kaiseki, Osaka takes pride in their cutting and cooking, hence making up the word ‘kappo’. But do not be intimidated by the language if you do not understand, because if any, it is really a very affectionate way of dining.

‘Kappo’ consists of an open kitchen surrounded by counter bar seats, and a team of chefs preparing your dishes right before your eyes.

Check out our post explaining more about kappo, and where you can go to to get the best kappo experience.

#12 VISIT KUROMON-ICHIBA MARKET

Kuromon-Ichiba is one of the most popular food markets in Osaka and is the ultimate foodie destination to tick off the must-eat street snacks. The market has been around for over 170 years and is situated in a friendly little neighbourhood.

There are the usual commercialised stalls, but you will still be able to find a couple of quiant family-run independent stalls all around the market.

Kuromon-Ichiba Market
1 Chome-4-1 Nipponbashi, Chuo Ward
542-0073, Osaka, Japan
Tel: +81 6-6331-0007
Daily: 9am – 6pm
Nearest Station: Nippombashi

#13 GO SHOPPING AT UMEDA

Umeda is also known as Kita, meaning the ‘North’ district, and is one of the two main cities in Osaka. It is considered Osaka’s busiest transportation hub, but is also home to some of Osaka’s largest departmental stores and underground malls, making it one of the best places around the city to get your shopping done.

One of Umeda’s main attractions includes the Umeda Sky Building—a towering skyscraper stretching 173 metres tall. There is an open-air observation deck on the roof of the building that allows you to enjoy an unparalleled view of the city.

Mark Osaka down in your travel bucket list. We promise it would be worth a visit. Here are 20 reasons to love Osaka.

Osaka is the birthplace of Okonomiyaki, an all-time favourite street snack in Japan. Okonomiyaki is a savoury pancake that is mostly made out of the pancake batter and cabbage as the base. Sometimes meats or seafood are also added to finish it off, such as slices of pork or octopus. Then, some sweet sauce will be brushed on top, together with mayonnaise.

This popular street snack is synonymous with Osaka’s cuisine and having a piping hot Okonomiyaki on a chilly night in Osaka is one of the best things to do if you ever visit the prefecture.

‘Okonomi’ translates to ‘as you like it’ and ‘Yaki’, means ‘grilled’. Hence, this dish can be tweaked to your liking and you have the choice of adding the toppings you like.

You can find Okonomiyaki in many restaurants and eateries in Osaka, but the best places to have are still the street stalls.

But of course, if you do have it in a restaurant, some of them allow you to grill your own Okonomiyaki.

Some popular places to have Okonomiyaki in Osaka include Mizuno, Okonomiyaki Momiji, Houzenji Sanpei and Okonomiyaki Chibou. Okonomiyaki is a relatively inexpensive dish and you can get a decent one for around ¥407 (approximately S$5) to ¥815 (approximately S$10), hence making it an affordable meal option.

When it gets a little colder during autumn and winter, head out to a bustling street and you can definitely find some street stalls whipping up fresh Okonomiyaki.

Okonomiyaki Places To Try in Osaka
Mizuno – 1 Chome-4-15 Dotonbori Chuo-ku, Osaka
Okonomiyaki Momiji – Tanimachi IS Building 1F, 9-19 Ikutamacho Tennoji-ku, Osaka
Houzenji Sanpei – 1 Chome-7-10 Dotonbori Chuo-ku, Osaka
Okonomiyaki Chibou – Toufuu Building 1-2F, 11-27 Nanbasennichimae Chuo-ku, Osaka

For more recommendations, read our guide on the Top 3 Street Food You Must Eat In Osaka.

It is hard to describe Osaka in just one word. But this is not to say it is just another Tokyo. While there have always been comparisons between these two cities, and talks about how Osaka can never be like Tokyo, we beg to differ, for Osaka radiates its own charm and deserves to be loved for many reasons.

From the majestic Osaka Castle to Universal Studios Japan, shopping at Shinsaibashi to cafe-hopping at Orange Street, Instant Ramen Museum to Osaka Central Fish Market, the list goes on and we have picked out 20 things to covet when visiting Osaka.

Mark Osaka down in your travel bucket list. We promise it would be worth a visit.

#1 OSAKA CASTLE

The magnificence of Osaka. Standing tall on stone foundation since 1583, the Osaka-jo is five stories on the outside, and eight stories on the inside. Built by Toyotomi Hideyoshi, this is one of the most famous castles in Japan and is a popular spot during festival seasons, especially when the cherry blossoms bloom. It is the perfect hanami spot.

#2 TAKOYAKI – NOBODY SAYS NO TO OSAKA’S OCTOPUS BALLS

Made of a wheat flour based batter that is filled with diced octopus, pickled ginger, and green onion, these Octopus Balls are the best street food to have when in Osaka. Topped with dried bonito, and a douse of mayonnaise and takoyaki sauce, this popular street snack is cheap and delicious.

Read our guide to Osaka’s Top 3 Must-eat Street Food.

#3 THE KITCHEN OF OSAKA – OSAKA CENTRAL FISH MARKET

Opened to all visitors, this is one bustling place to be at. Lines after lines of stalls selling commodities – fruits, vegetables, cooking condiments and tsukemono (Japanese pickles), kitchenware, and of course, fish – the wholesale market is a colourful place that is such a visual treat. Little eateries selling fresh sashimi and sushi can also be found. And the highlight is most definitely the maguro (tuna) auction show which starts at 4:15am sharp daily.

#4 ENDO SUSHI – SAVOUR THE BEST OTORO SUSHI

And if you find yourself at the Osaka Central Fish Market, you must not deny yourself of what would be a very memorable sushi meal. It took us a while to locate Endo Sushi, but the search for the best otoro sushi ended at this tiny sushi parlour. We never thought fatty tuna belly could send us to heaven like that, and Endo Sushi’s rendition changed our lives forever. First-timers can opt for the Omakase Set – ¥1,050 for five pieces of sushi – which includes one of that very divine otoro sushi. But if you are not a fan, you will love the anago (conger eel) sushi.

#5 SO MUCH FUN AT UNIVERSAL STUDIOS JAPAN

Theme parks are not just for kids. Everyone can have fun at Universal Studios Japan (USJ)! With a series of family-friendly and thrilling rides, a day at USJ is a whole day of excitement and unadulterated happiness. And the best part about USJ has got to be The Wizarding World of Harry Potter! Fans will be more than delighted by this magical adventure at the Park. A basic one-day studio pass costs ¥6,980 for adults and ¥4,880 for kids. Multiple days passes and hotel-cum-studio passes are also available.

#6 OKONOMIYAKI - AMONG THE THREE MUST-EAT STREET FOOD IN OSAKA

For the uninitiated, Okonomiyaki is a savoury Japanese pancake that originated from Osaka. It is not the most photogenic food, but trust us on this – this is something that you do not want to miss when you are here.

Read our guide to Osaka’s Top 3 Must-eat Street Food.

#7 ALICE ON WEDNESDAY – GO DOWN THE RABBIT HOLE WITH ALICE

Have you ever dreamed of being Alice, falling down a rabbit hole and entering a magical world where you could meet The Madhatter, Chesire the cat and gang? If you are visiting Osaka, you will be able to do just that! Alice on Wednesday is a cool kid to look out for on your next trip to those Japanese cities. Think a lifestyle concept store that is put together entirely based on the love for Alice’s Adventures in Wonderland.

Read our guide on Alice on Wednesday. 

#8 DOTONBORI – A GASTRONOMIST’S HEAVEN

Prized as the most popular tourists’ destination of Osaka, Dotonbori is one happening stretch of entertainment and restaurants. You might recall seeing photos of the street that is illuminated with neon signboards, together with its iconic Glico billboard featuring a boy crossing the finishing line. This is it – the life of Osaka, with multiple nightlife and entertainment options, and endless affordable Japanese restaurants and street eats. And because Dotonbori is such a gastronomist’s heaven, you will never go hungry here.

#9 KUROMON-ICHIBA MARKET – THE OTHER OSAKA KITCHEN

Don’t we all love Japanese markets? There is never a dull moment at these markets, and we love Kuromon-ichiba for its 600 meter-long street with stalls selling fish, fruits, vegetables and other essentials for the kitchen. Be in for some street food feasting too, for the offerings here are endless. Apart from seafood skewers like scallops and octopus, you can also find extremely fresh uni (sea urchin) and fugu (blowfish).

#10 SENNICHIMAE DOGUYASUJI – SHOP FOR KITCHEN SPECIALTIES

Osaka prides herself as the kitchen of Japan, and so, we have Sennichimae Doguyasuji that pays homage to its nation. A long stretch of specialty shops where you can find all the kitchen essentials, this 150 meter-long street is perfect for chefs and culinary enthusiasts. New residents of Osaka often find themselves here to fill their kitchens up, but visitors will enjoy an eye-opening experience all the same for the sheer array of merchandise is itself a sight to behold.

#11 KAPPO – THE ART OF DINING IN OSAKA

#12 ORANGE STREET – THE GEM OF OSAKA

This is one amazing area for cafe lovers and hipster shoppers. Whether you are in for some latte-sipping time or select shopping, Orange Street is surely the place for you in Osaka. We love this street so much that during our recent trip, we went back every day to explore the quaint cafes and creative boutiques. No two shops are alike; feel the vibe of the city’s most talented cafe entrepreneurs and designers here, and whip out your cameras for many Instagram-worthy frames and photos.

#13 THE HUBBUBS OF UMEDA

Umeda is the “kita” (north) district of Osaka, and it is one of the two city centres. It is all hustle and bustle at Umeda every day, for it is the transportation hub of Osaka, and a very busy business district. Umeda has been undergoing numerous facelifts for the past years, but the kita district is already a shopping and entertainment paradise. From huge department stores like Hankyu and Daimaru, to the spectacular Umeda Sky Building and Hankyu Entertainment Park, spend a day or two appreciating the happening life at Umeda.

#14 HANKYU, THE MALL OF UMEDA

If your shopping time is brief at Umeda, head straight to Hankyu. With a mind-boggling thirteen levels of fantastic shopping, treat yourself to some real therapy. The line-up of luxury brands is impressive to say the least, as with cult labels and local designers. Fine cosmetics and fragrances are part of the temptation too, and an array of lifestyle brands products will also have you going gaga over. There is a rooftop plaza alongside a few restaurants on the thirteenth level, and the two-level food hall is what dreams are made of.

#15 KUSHIKATSU - DEEP FRIED GOODNESS ON STICKS

Also known as kushiage, kushikatsu is deep-fried meat/vegetable skewers. This is heaven on a stick. Every skewer is coated with light batter and deep-fried to something even lovelier than golden brown; it is delicious and not greasy at all.

Read our guide to Osaka’s Top 3 Must-eat Street Food.

#16 SHOP FOR CREATIVE LIFESTYLE PRODUCTS AT ASOKO

A colourful and whimsical boutique that sells lifestyle products and little accessories, Asoko can be found at Minami-horie. Nothing is exorbitantly-priced, which explains Asoko’s primary success. The creativity of their in-house merchandise attributes largely to its popularity. Expect surprises like rainbow umbrellas, fire extinguisher-shaped erasers and kitchenware in the prettiest colours.

#17 TAKE A STROLL AT UTSUBO PARK

Slow down, let go of your fears and worries, breathe in the crisp fresh air, and take a stroll at Utsubo Park, one of Osaka’s largest public parks; the urban sanctuary is one too lovely to forget life’s stress and problems. There is also a rose garden that offers free admission.

#18 AN EPICUREAN STREET OFF HOZEN-JI

And we stumbled upon this hidden street off Shinsaibashi that is such an epicurean’s dream. Farther down from Hozen-ji (Hozen Temple), this charming cobbled street is really a lane of Osaka’s award-winning ryotei (luxurious traditional Japanese restaurants) that offer one-of-a-kind experiences. The best kappo ryotei – Kigawa – is found here, and so is Yakiniku M, a highly popular yakiniku (Japanese BBQ) institution which serves melt-in-the-mouth Matsusaka beef. Actually, even a simple stroll down this narrow lane is quite a joy to indulge in.

#19 THE INSTANT RAMEN MUSEUM

In other words, cup noodles heaven, and admission is free! Learn about the process of creating instant noodles – which originated in Osaka – and its various developments. But the true fun lies in making your own cup noodles at the “My Cup Noodle Factory” where you choose your own soup base and ingredients, and draw your designs to personalise your very own cup noodles!

#20 SHOP AWAY AT SHINSAIBASHI 

And we end this post with a bang. Shinsaibashi is the city’s main shopping area, and it is one enormous area that houses a mixture of international and local brands. There is a long shopping arcade with various drug stores (shut up and take our money!) and little dessert and coffee houses that make perfect pit stops in between shopping, and Daimaru for those who love Japanese department stores. Luxury boutiques can also be found within the area. There is also a Punk-Indie area called the American Village where youngsters thrive on the quirky finds.

When visitors go to Japan, Tokyo is often the top of the list. In fact, majority of the most-visited destinations in the country are in the capital. Osaka, in comparison, is often neglected and it is a shame because there are so many things to see and do there.

For those of you who don’t know, Osaka is known as the food kitchen of Japan. From michelin starred restaurants, new dining concepts and delicious cheap eats, Osaka is a haven for food lovers. When visiting the city, you cannot leave without eating the top 3 street food that originated from Osaka – Kushikatsu, Takoyaki and Okonomiyaki.

KUSHIKATSU – DELICIOUS ON A STICK

Kushikatsu is famous in Osaka and is known to be one of the identities of that city’s food scene. Also known as kushiage, kushikatsu is deep-fried meat/vegetable skewers. This is heaven on a stick. Every skewer is coated with light batter and deep-fried to something even lovelier than golden brown; it is delicious and not greasy at all.

A typical outlet is usually simple and fuss-free, and usually nothing else but skewers and drinks. You have your chicken and beef, vegetables like brinjal and capsicums, eggs and mushrooms… and the list goes on.

Daruma (1-6-4 Dotonbori Chuoku Tel: +81 6 6213 8101) is one of the most famous restaurants for kushikatsu, with several outlets in Osaka. Here, you can get inexpensive and good kushikatsu; a set with 12 sticks and 1 side is only ¥1,800.

Shinsekai, an old neighbourhood famous for Tsutenkaku Tower and cheap eating spots, is where time seems to stop in the 1960s. There are over 60 restaurants that specialise in kushikatsu in the area, but make sure you go to Yaekatsu (3-4-13 Ebisu-higashi, Naniwa-ku). The long queues outside the restaurant are the best testament to Yaekatsu’s popularity.

TAKOYAKI – THE PERFECT STREET FOOD

Most people are probably familiar with Takoyaki, since it is now widely available in many cities around the globe. However, not everyone knows that takoyaki actually originated from Osaka.

Takoyaki, also known as octopus ball, is a ball-shaped Japanese street food. It is made of a wheat flour based batter that is filled with diced octopus, pickled ginger, and green onion. Topped with dried bonito, and a douse of mayonnaise and takoyaki sauce, this popular street snack is cheap and delicious.

There are many stalls around Osaka selling takoyaki, but try Creo-ru (1-6-4 Dotonbori, Chuo-ku) and Dotonbori Konamon Museum (Chuwa Daiichi Bldg, 1-6-12, Dotonbori, Chuo-ku) – both places are located along Dotonbori, the heart and soul of Osaka.

OKONOMIYAKI – A STAPLE AND MUST-TRY IN OSAKA

For the uninitiated, Okonomiyaki is a savoury Japanese pancake that originated from Osaka. It is not the most photogenic food, but trust me, it is something that you do not want to miss when you are here.

Mizuno (1-4-15 Dotombori, Chuo-ku Tel: +81 6-6212-6360) is an institution in Osaka. It is famous for serving one of the okonomiyaki in Osaka, and it dishes our a variety of pancakes to hungry patrons throughout the day. Among the options on its menu, the best-seller is its yam flour okonomiyaki with scallops and roast pork. Go during off-peak hours, or be prepared to wait in line.

However, Mizuno mainly caters to tourists nowadays, and you probably won’t find locals queueing up just to eat okonomiyaki. For an authentic okonomiyaki, head to Houzenji San Pei (1-7-10 Dotonbori, Chuo-ku, Osaka Tel: +81 6 6211 0399). Located on Hozenji Yokocho, an elusive lane near the Hozen-ji which has numerous restaurants and eateries, Houzenji San Pei is where locals go for their okonomiyaki fix.

If we tell you there is a kind of fried food that you can eat a lot without feeling sick from the grease, will you jump in joy? And if we top that up with Japanese beer, will life be a bed of roses?

Now, please do yourselves that favour and go to Osaka for Kushikatsu. If the Japanese term is baffling, well – think skewers of all sorts, coated with light batter, then deep fried to something even lovelier than golden brown. And we swear it is not like your usual fried food that is always overly oily and sickeningly fatty. Okay, we cannot promise it is not fattening but if you want to do fried food, do it in an enjoyable way, yes?

Kushikatsu is famous in Osaka and is known to be one of the identities of that city’s food scene. A typical outlet is usually simple and fuss-free, and usually nothing else but skewers and drinks. You have your chicken and beef, vegetables like brinjal and capsicums, eggs and mushrooms… and the list goes on. Almost anything that can be skewed will taste awesome. Even better when downed with a glass of icy cold beer.

Daruma is a popular chain in Osaka and every branch is always packed with loyal patrons – locals and tourists alike. Nothing too fanciful about the place, just your regular fast food lookalike, with a team of exuberant youngsters, and a fuss-free ordering and serving system that is quite an eye-opener for first-timers. Well, actually, the technology in Japan is eye-opening to say the least, and the world should be inspired.

Every table comes with an attached electronic system and an iPad for ordering. The interface is user-friendly, and displays clearly in tabs the various sets that are available. And there is a conveyer belt that connects the kitchen to all the tables. Your food will be dispatched from the kitchen, and “travel” on the conveyer belt to reach exactly where you are. And you are free to dip your skewers in the sauce bowl. No actual manpower is involved, and you know the thing about machinery – there will be no human errors. No more wrong orders! And from a business owner’s point of view, does this not mean cutting down on unnecessary labour costs and maximizing your efficiency?

We have never seen something like this in Singapore before, and boy were we impressed! And if you are wondering if there ever is human touch, the answer is yes. Despite the heavy usage of technology, the team of waitstaff is ever ready to lend their service. Their presence is always felt, and upon sitting you, they prep you on how to place your order so that no one feels intimidated by the system. And Japanese being Japanese, you can count on them for always being warm, polite and ever ready to serve.

Japanese hospitality, called omotenashi, or the active sensitivity to other people, anticipates the needs and desires of other people. F&B businesses anticipate that customers want convenience and less hassle when ordering food, hence they are quick to adopt technologies that facilitate this desire.

This frees up staff to perform higher order responsibilities such as interacting with customer to make them feel welcome, which value-adds to omotenashi.

Japanese companies also invest in workers who are better trained, more loyal and more informed. Likewise, unions in Singapore are pushing for companies to invest in workers to be better skilled, more productive and able to handle higher order responsibilities, via a Progressive Wage Model which rewards staff for being better workers.

Ever innovating Japan is, and we really hope to see Singapore adapt similar technologies that not only improve customer service, but enhance staff career fulfilment.

On a side note, when at Daruma, an average set is ¥1,800 for 12 sticks and a side. If you ever find yourself in Osaka, this is a place that you must have a meal at.

This message is part of a ladyironchef x Labour Movement project where we seek to share with you insights on the different initiatives by the Labour Movement to give workers in Singapore better jobs, better pay and better work-life balance.

Daruma Kushikatsu
1-6-4 Dotonbori Chuoku
Tel: +81 6 6213 8101