What ruins our mood most when we dine out is not the food, nor the ambience, but very often the service and attitude of wait staff. All it takes is a smile to set things straight; similarly, an unfriendly staff can spoil things with her rudeness, and an unhelpful staff can affect the overall dining experience.
Some time ago, we shared about what everyone can do to expect better service, and while more often than not, we complain about poor service when dining out, diners should also reflect and think about how we play a part in making the whole dining experience memorable.
Service is not just about the workers, but it also involves employers and customers. In this day and age, more is expected, thus more has to be given. As NTUC’s Labour Chief Lim Swee Say puts it: “The globalized world thrives on mutual dependency, mutual support and mutual acceptance. Good services beget good customers, and good customers beget good services”.
Today, we will like to elaborate with five more ways on how diners can be better customers.
