In our line of work, we meet people from the hotel industry a lot – Marketing Managers, Rooms Managers, Housekeeping staff, F&B staff… and while people in this industry are generally more exuberant, it is actually by no surprise that more often than not, they speak of their lethargy, unhappiness and lack of motivation too. And why is that so? Because only they are unsung heroes working hard behind the scenes. Their working hours are longer than usual, weekends and public holidays are always sacrificed; on the corporate side, promotions can be slow and remuneration is not very much better.
So what it takes to stay on is the sheer passion and love for the industry. But everyone gets worn out someday, somewhere. And can employers improve the situation for these staff, and up their happiness level to improve the overall productivity and sense of satisfaction?
Yes. They can. They sure can. Today, we look at five simple ways Hoteliers can refer to and reflect upon, to be better employers and to create a better workplace so as to keep your employees happy at work, and to attract more talents in to your property:
