If you’re a foodie who’s heading to Japan for the first time and you’re not sure which city you should start with, we highly recommend that you slot in Osaka at the top of your list.

Endearingly known as “Tenka no Daidokoro”, which translates to The Nation’s Kitchen, Japan’s second largest metropolitan area is home to a plethora of food options that are sure to leave you spoilt for choice. From bite-sized balls of takoyaki to piping hot bowls of ramen, there is something to eat in pretty much every corner of Osaka. You’ll never go hungry in this gastronomic paradise!

Aside from being a glutton’s idea of heaven, the fast-paced city is jam-packed with plenty of things to see and do. From one of the largest pokemon centres in the world to the majestic Osaka Castle, Osaka is truly a one-stop destination where you can experience the beauty of Japan in a nutshell.

For those of you who need some help with your itinerary, here is our 5D4N guide on what to eat, see and do in the kitchen of Japan.

DAY 1

HAVE LUNCH AT KIMUKATSU

Start your trip off with some tonkatsu at Kimukatsu. The tonkatsu here is more like a pork mille-feuille that is made up of many thin layers of pork. In addition to the original tonkatsu, they also have other flavours like cheese, black pepper, green onion, garlic, sour plum and yuzu pepper.

1-9-19 Dotonbori
Chuo-ku, Osaka
Daily: 11am – 11pm
Nearest Station: Namba

EXPLORE DOTONBORI 

Prized as one of the hottest tourist destinations in Osaka, Dotonbori is an iconic street that is packed with a never-ending array of things to eat, see and do. This happening, fast-paced stretch of entertainment and restaurants is enough to keep you occupied for an entire day.

Come dusk, the entire place is illuminated by the glows of neon signboards from stores that line the streets and Dotonbori Canal. Do remember to snap a picture of yourself with the famous Glico billboard!

1 Chome-9 Dotonbori Chuo Ward
Osaka, 542-0071, Japan
Nearest Station: Osaka-Namba/Kintetsu Nipponbashi

VISIT DOTONBORI KONAMON MUSEUM 

The kitchen of Japan is home to a plethora of scrumptious eats, but one notable candidate that is criminal not to try is the takoyaki. For the uninitiated, takoyaki is a spherical-shaped street snack made of flour-based batter. A typical takoyaki is stuffed with minced or diced octopus but other variations of fillings include tempura scraps, shrimp and ham.

When in Dotonbori, you can check out the Dotonbori Konamon Museum which features a museum that talks about the history of takoyaki, an area where you can make takoyaki wax samples and a booth on level one that pushes out freshly made takoyaki for hungry guests. Adults can also head down to B1 where they can enjoy their takoyaki with carefully selected wine and champagne at the museum’s very own bistro.

1 Chome-6-12 Dotonbor Chuo Ward
Osaka 542-0071, Japan
Tel: +81 6-6214-6678
Mon to Fri: 11.30am – 10pm
Sat & Sun: 10.30am – 10pm
Nearest Station: Osaka-Namba/Kintetsu Nipponbashi

ENJOY A KAPPO-STYLE DINNER AT KIGAWA 

For the uninitiated, Kappo refers to a multi-course meal that is left entirely up to the chef. To experience an authentic Kappo-style meal, we recommend checking out Kigawa, an institution that is well-known for naniwa-kappo. Elusively hidden in a back alley near the Hozen-ji, Kigawa looks just like one of those ancient houses that are better known as machiya.

1-7-7 Dotonbori
Chuo-ku, Osaka
Tel: +81 6 6211 3030
Daily: 11.30am – 2pm, 5pm – 9.30pm
Nearest Station: Namba/Nipponbashi

SHOP TILL YOU DROP AT DON QUIJOTE 

If you’re still in the mood to shop after dinner, you can head on over to Don Quijote, Japan’s famous discount chain store that has over 160 outlets across Japan. A Don Quijote store isn’t hard to miss and you can usually identify it by its massive neon signs and iconic penguin mascot.

You can find pretty much anything and everything at Don Quijote; from basic groceries, beauty products and household items to clothes, luggage bags and funky Japanese products, the place will keep you occupied for ages.  Most Don Quijote stores are also open till the wee hours of the morning, so you can do some late night shopping if you can’t sleep.

7-13 Souemoncho Chuo Ward
Osaka, 542-0084, Japan
Tel: +81 6-4708-1411
Daily: 24 Hours
Nearest Station: Osaka-Namba/Nippombashi

**Multiple outlets across Japan

DAY 2

START THE DAY WITH SOME SASHIMI BOWLS FROM KUROMON SANPEI

Primarily a wholesaler, the folks behind Kuromon Ichiba supply fresh seafood as their core business. A few years into the business, they decided to set up Kuromon Ichiba, a small retail-cum-eatery for the mass market. If you love fresh, raw fish, this is a great place to get your fix!

2-4-1, Nipponbashi
Chuo-ku, Osaka
Tel: +81 6 6635 1938
Daily: 9am – 6pm
Nearest Station: Nipponbashi

EXPLORE THE MAJESTIC OSAKA CASTLE 

A visit to Osaka is not complete without visiting the magnificent Osaka-Jo, one of Japan’s most famous landmarks. The castle played a major role in the unification of Japan during the 16th century and you can learn more about its past as well as Japan’s history at the museum within the castle. You can also get spectacular views of the castle grounds and the surrounding area from the top of the castle.

Aside from the castle, the area is also home to the Nishinomaru Garden, a gorgeous garden with over 600 cherry trees and a teahouse.

1-1 Osakajo
Chou Ward 540-0002, Osaka, Japan
Tel: +81 6-6941-3044
Daily: 9am – 5pm
Nearest Station: Osakajokoen

Photo Credit: twofatkids 

HAVE LUNCH AT SUSHIRO 

When Sushiro opened their first store at Tiong Bahru Plaza in 2019, Singaporeans went absolutely crazy, and for a good reason too. They are known for consistently pushing out fresh plates of sushi and they sell around 1.36 billion plates annually, making them one of the most popular kaiten sushi chains in Japan. Sushiro is also much cheaper in Japan, so you can binge away and stack those plates high without feeling the pinch in your wallet!

Japan, 530-0041 Osaka Kita Ward
Tenjinbashi 5 Chome 6-24, 1F
Tel: +81 6-4800-1780
Mon to Fri: 11am – 11pm
Sat & Sun: 10.30am – 11pm
Nearest Station: Tenjimbashisujirokuchome Station

**Multiple outlets across Japan

Photo Credit: j.jeii

WALK DOWN OSAKA’S LONGEST SHOPPING STREET— TENJINBASHISUJI SHOPPING STREET 

The Sushiro outlet that we mentioned above is located at Tenjinbashisuji Shopping Street, also known as the longest shopping street in Japan.

Spanning a whopping total of 2.6km, the place has around 800 stores that sell all kinds of things. From clothes to household items and even kimonos and traditional knives, you can spend a good 2 to 3 hours just exploring the area and uncovering hidden gems. Walking down the street is also great exercise!

Tenjinbashi, Kita Ward Osaka
532-0011, Japan
Daily: 10am – 9pm
Nearest Station: Tenjimbashisujirokuchome Station

Photo Credit: xu.xit

LEARN MORE ABOUT JAPAN’S HISTORY AT THE OSAKA MUSEUM OF HOUSING AND LIVING 

At the furthest end of Tenjinbashisuji Shopping Street near Tenjimbashisujirokuchome Station is Osaka Museum of Housing and Living. It’s great for history buffs or people who are just curious about Japan’s culture.

The museum has interactive exhibits that showcase how people in the past used to live and they even recreated a section of the townscape of Osaka in the late Edo Period. You can also don traditional Japanese costumes for a small fee and have your photos taken; it’ll really make you feel like you’ve been transported back in time!

Japan, 530-0041 Osaka Kita Ward
Tenjinbashi, 6 Chome-4-20
Daily: 10am – 4.30pm
Nearest Station: Tenjimbashisujirokuchome Station

SHOP TILL YOU DROP AT UMEDA

Just close by Tenjinbashisuji Shopping Street is Umeda, which is also known as Kita, meaning the ‘North’ district. It is one of the two main cities in Osaka and is considered Osaka’s busiest transportation hub. Aside from that, it is also home to some of Osaka’s largest departmental stores and underground malls, making it one of the best places to get your shopping done.

Some malls here that you can visit are Lucua, Grand Front Osaka, Hankyu, HEP FIVE, and a massive underground shopping street.

Nearest Station: Umeda

Photo Credit: inspirock

VISIT THE LARGEST POKEMON CENTRE IN OSAKA 

Pokemon fanatics will be thrilled to know that the largest Pokemon Centre in Osaka is located right smack in Umeda. Located on the 13th floor of Daimaru Department store and just 5 minutes away from JR Osaka Station, this store will make even non-pokemon fans excited! There is an overwhelming amount of merchandise available as well as limited edition items that you can’t find anywhere else in the world, making it the perfect place to do some gift shopping.

Japan, 530-8202 Osaka Kita Ward
Umeda, 3 Chome-1-1, 13th floor
Tel: +81 6-6346-6002
Daily: 10am – 8pm
Nearest Station: Umeda Station/Osaka-Umeda Station/JR Osaka Station

HAVE DINNER AT GYUKATSU MOTOMURA 

One of our favourite foods in Japan is gyukatsu, also known as deep-fried breaded beef cutlet. There are multiple places across Japan that serve decent gyukatsu, but one of our absolute favourites is Gyukatsu Motomura. The simple menu consists of nothing but gyukatsu with different portion sizes for people with differing appetites. If you love beef and all things fried, you definitely need to try this when you’re in Osaka.

They also have outlets in other parts of Japan such as Tokyo and Kyoto.

Japan, 530-0001 Osaka
Kita Ward Umeda
3 Chome-1-3 LUCUA 10th Floor
Tel: +81 6-6151-1290
Daily: 11am – 10pm
Nearest Station: Umeda Station/Osaka-Umeda Station/JR Osaka Station

**Multiple outlets across Japan

Photo Credit: Reijikirihara

SEE OSAKA FROM ABOVE ON THE HEP FIVE FERRIS WHEEL 

Aside from shopping and food, one of Umeda’s main attractions also includes the HEP FIVE Ferris wheel, which is attached to the roof of the mall. You can board it on the 7th floor and it takes about 15 minutes to complete one full circuit. We recommend going in the day so you can have clear views of Osaka from above, but if you prefer the city when it’s lit up, go at night.

5-15 Kakudacho
Kita Ward, Osaka, 530-0017, Japan
Tel: +81 6-6313-0501
Daily: 11am – 9pm
Nearest Station: Umeda Station/Osaka-Umeda Station/JR Osaka Station

DAY 3

SLURP UP YOUR BREAKFAST AT ICHIRAN 

When in Japan, it is an absolute must to try Ichiran. This popular Japanese ramen chain has been widely accepted as one of the best spots for tonkatsu ramen and it has most definitely set the benchmark for Japanese ramen.

The broth is unbelievably rich and thick, which pairs well with the springy noodles. They also let you customise your ramen broth, the texture of the noodles, as well as the ingredients you want to have with your ramen. It is, in a nutshell, the perfect bowl of ramen. You have to try it to believe it!

1 Chome-4-16
Dotonbori Chuo Ward
Osaka, 542-0071, Japan
Tel:  +81 6-6210-1422
Daily: 24 Hours

**Multiple outlets across Japan

RELEASE YOUR INNER CHILD AT UNIVERSAL STUDIOS JAPAN 

Theme park enthusiasts can’t leave Japan without checking out the exhilarating and magical Universal Studios Japan. Some of their more popular attractions include the backwards-riding Hollywood Dream roller coaster, Space Fantasy and the thrilling Flying Dinosaur. We can also foresee Potterheads spending hours in the Wizarding World of Harry Potter, which makes you feel like you’re on the actual set of the movie!

2 Chome-1-33
Sakurajima Konohana Ward
554-0031, Osaka, Japan
Nearest Station: Universal-City

Photo Credit: taken.identity

TRY TAKOYAKI AT THE OSAKA TAKOYAKI MUSEUM

Right outside of Universal Studios Japan is Universal Citywalk Osaka, an area that is lined with restaurants, shops, hotels and speciality stores. One place here that you definitely should check out after a fun day of playing is the Osaka Takoyaki Museum. Here, visitors can learn about the origins and history of takoyaki, do some souvenir shopping and sample takoyaki from five popular takoyaki shops.

Japan, 554-0024
Osaka Konohana Ward
Shimaya 6 Chome-2-61 4th Floor
Tel: +81 6-6464-3080
Daily: 11am – 9pm
Nearest Station: Universal-City

HAVE DINNER AT MATSUSAKA BEEF YAKINIKU M

Most people are probably familiar with Kobe beef, but have you heard of Matsusaka beef? Also known as Japanese Black, Black-haired Wagyu or Kuroge Washu, Matsusaka beef from the Mie Prefecture is actually a grade higher than the famous Kobe beef. It has one of the highest fat-to-meat ratios and it has an insanely creamy texture and a sweet aftertaste.

Matsusaka Beef Yakiniku M is a beef paradise that carries the mentioned prized Matsusaka Beef. You will definitely be in for a meaty feast that will leave a lasting impression! We also love the excellent service which helps to enhance the dining experience. Reservations are recommended.

1-1-19, Namba, Chuo-ku, Osaka
Tel:  +81 6-6211-2904
Sat & Sun: 12pm – 3pm, 5pm – 12am
Mon to Fri: 5pm – 12am
Nearest Station: Namba/Nipponbashi

DAY 4

HAVE FRESH SEAFOOD FOR BREAKFAST AT KUROMON ICHIBA 

Kuromon Market is a seafood lover’s paradise! The 600 metre-long street is packed with stalls selling a multitude of seafood and fresh produce that are handled and prepared right before your very eyes. You can either purchase seafood to cook at home or have the staff freshly prepare it on the spot for you. Apart from seafood skewers like scallops and octopus, you can also find uni (sea urchin) and fugu (blowfish), which are interesting must-try items when in Japan. 

2 Chome-4-1 Nipponbashi Chuo Ward
Osaka, 542-0073, Japan
Tel: +81 6-6631-0007
Daily: 9am – 6pm
Nearest Station: Namba

Photo Credit: yogaquarelle 

GO FOR SOME RETAIL THERAPY AT SHINSAIBASHI 

Shinsaibashi is one of the city’s main shopping areas and this long shopping arcade houses a mixture of both international and local brands. Aside from shops selling the latest fashion items as well as drugstores that are chock full of beauty products, the street also has quaint dessert and coffee houses that are great pit stops in between shopping. Foodies can also look forward to wining and dining at some of the plenty of restaurants available that serve both Japanese and international cuisines.

Nearest Station: Shinsaibashi

HAVE LUNCH AT MIZUNO OKONOMIYAKI 

Mizuno is famous for its okonomiyaki. For the uninitiated, okonomiyaki is one of Japan’s most popular street snacks and refers to a savoury Japanese pancake that originated from Osaka. The restaurant dishes out a variety of pancakes to hungry patrons throughout the day. Among all the options on the menu, the best-seller is the yam flour Okonomiyaki with scallops and roast pork.

1-4-15 Dotonbori
Chuo-ku, Osaka
Tel: +81 6 6212 6360
Daily: 11am – 10pm
Nearest Station: Namba/Nipponbashi

GET YOUR CAFFEINE FIX AT GRANKNOT COFFEE

Located in America-mura, Granknot Coffee is a great coffee spot for all you caffeine addicts to get your midday fix. They have a pretty extensive menu filled with a variety of different coffees; there’s a cuppa for everyone! Aside from coffee, they also have American-style food which includes sandwiches and french toast.

1Chome-23-4 Kitahorie
Nishi Ward, Osaka, 550-0014, Japan
Tel: +81 6 6531 6020
Mon to Wed, Fri: 9am – 6pm
Sat & Sun: 11am – 6pm
(Closed on Thursdays)
Nearest Station: Nishiohashi

Photo Credit: trixiepgallery

SHOP VINTAGE AT AMERICA-MURA 

To experience Japanese youth culture, head on over to America-mura where you can find plenty of quirky clothes and accessories that are definitely head-turners. People who love to shop vintage can also come here to hunt for unique pieces that are carefully sourced and curated. The whole area is centred around the famous Sankaku Koen Park, where you can sit, people-watch and appreciate the vibrant atmosphere of the place.

Nearest Station: Yotsubashi

TAKE A TRIP TO WONDERLAND AT ALICE ON WEDNESDAY 

Have you ever dreamed of being Alice, falling down a rabbit hole and entering a magical world where you could meet The Madhatter, Cheshire Cat and the gang? You can do so here at Alice On Wednesday, a lifestyle concept store with a magical Alice in Wonderland theme. Step in through the tiny door and be transported to another world; you may not even feel like you’re in Osaka!

Japan, 542-0086 Osaka Chuo Ward
Nishishinsaibashi 2 Chome-12-25
Tel: +81 6-6211-6506
Daily: 11am – 7.30pm
Nearest Station: Shinsaibashi/Yotsubashi

END THE DAY WITH DINNER AT HANAMARUKEN RAMEN 

Ramen lovers in the know will find their way to Hanamaruken. This much-loved Osaka ramen chain has been dishing out hearty bowls of ramen for over 30 years. The broth is made from stewed pork cartilage and the pork that comes with each bowl of ramen is fork-tender and outrageously succulent. We recommend getting their Signature Happiness Ramen bowl, which features tonkatsu ramen with slow-braised pork rib.

1-2-1 Namba, Chuo-ku, Osaka
Tel: +81 6 6213 0131
Daily: 24hours
Nearest Station: Namba/Nipponbashi

**Multiple outlets across Japan

DAY 5

Photo Credit: love_travel_food_kanazawa

HAVE BREAKFAST AT NAKANOSHIMA NADAMAN 

For an authentic and traditional Japanese breakfast, head on over to Nakanoshima Nadaman where they serve kaiseki style meals. For the uninitiated, Kaiseki is a style of traditional Japanese cuisine where small, intricate dishes are prepared and served to diners on a tray. The sets here are all very well-curated with quality ingredients, ensuring you of a fantastic Japanese breakfast experience.

5 Chome-3-68 Nakanoshima Kita Ward
Osaka, 530-0005, Japan
Tel: +81 6-6443-7101
Daily: 7am – 10am, 11.30am – 2.30pm, 5pm – 9pm

FULFIL YOUR INSTANT NOODLE CRAVINGS AT THE INSTANT RAMEN MUSEUM (MOMOFUKU) 

Did you know that instant noodles were first invented by Momofuku Ando in Osaka? Nissin Foods was the first company to create and distribute it to the masses. To celebrate this amazing creation that many around the world are thankful for, the Momofuku Ando Instant Ramen Museum was born in 2011 and is open to the public to come forth and understand the history and significance of this iconic food.

Here at the museum, you can even customise and make your own cup noodles for a small fee. It makes the perfect memento!

8-25 Masumicho
Ikeda Osaka 563-0041, Japan
Tel: +81 72-752-3484
Thu to Tue: 9.30am – 4pm
(Closed on Wednesdays)
Nearest Station: Muromachi

Photo Credit: aiphoto0508

LOOK AT ADORABLE ANIMALS AT TENNOJI ZOO 

Tennoji Zoo has been around for over 90 years and was the third zoo to be built in Japan. The 11-hectare space is home to over 1000 animals which include specimens from New Zealand and Australia. Aside from that, they also have lions, chimpanzees, a reptile house and a hippo enclosure that mimics the African savanna.

1-108 Chausuyamacho, Tennoji Ward
Osaka, 543-0063, Japan
Tel: +81 6-6771-8401
Daily: 9.30am – 5pm
Nearest Station: Dobutsuen-Mae/Tennoji

Photo Credit: reji.sti

DO SOME LAST MINUTE SHOPPING AT TENNOJI 

Aside from the zoo, Tennoji also has a massive cluster of brightly lit malls and skyscrapers that shopaholics will adore. Some of the malls that you can visit include Tennoji Mio Plaza Mall, Abeno Cues Town and Hoops. There is also a massive Don Quijote and plenty of restaurants that are a short walk away from the train station.

Nearest Station: Tennoji

Photo Credit: w___album

HAVE A BIRD’S EYE VIEW OF OSAKA FROM ABENO HARUKAS

Aside from being a shopping mall that houses a massive department store, an art museum and a hotel, Abeno Harukas, standing at 300 meters tall, is also the tallest skyscraper in Japan.

It would be befitting to place an observation deck on one of the tallest buildings in Japan, so that is exactly what they did. Harukas 300, their observation deck, can be accessed on the 58th, 59th and 60th levels of the building. The massive floor-to-ceiling glass panels provide one with a magnificent 360-degree view of Osaka and we could honestly spend the whole day here just watching the world pass by.

1 Chome-1-43 Abenosuji
Abeno Ward, Osaka, 545-6016, Japan
Daily: 9am – 10pm
Nearest Station: Tennoji

Photo Credit: rum_1412

EXPLORE THE COLOURFUL SHINSEKAI 

Shinsekai, in our opinion, is one of the most intriguing neighbourhoods in the whole of Osaka. One step into the area and you’ll feel like you’ve been zipped back to the 1960s. We adore the colourful buildings and loud, quirky decor that gives the place plenty of personality and character. At the heart of it all is the famous Tsutenkaku Tower which stands tall and proud and was designed by architect Tachu Naito, the same man who designed the Tokyo Tower.

The area is also a foodie’s idea of paradise. Here, the streets are lined with rows and rows of restaurants and eateries that sell all kinds of delicious food; it makes you want to try everything!

Nearest Station: Ebisucho/Dobutsuen-Mae/Shin-Imamiya

INDULGE IN SOME CRISPY KUSHIKATSU 

One famous dish that you must try in Osaka is kushikatsu. Also known as kushiage, kushikatsu is essentially deep-fried meat and vegetable skewers. Every skewer is coated with a light batter and deep-fried to a lovely golden brown.

A typical kushikatsu outlet is usually simple and fuss-free, and sells nothing else but skewers and drinks. The options available are usually chicken and beef, vegetables like brinjal and capsicums, eggs and mushrooms. There are over 60 restaurants in Shinsekai that sell kushikatsu and if you’re spoilt for choice, we recommend that you go to Kushikatsu Daruma Shinsekai Sohonten for some quality sticks of fried goodness.

2 Chome-3-9 Ebisuhigashi
Naniwa Ward
Osaka, 556-0002, Japa
Tel: +81 6-6645-7056
Daily: 11am – 10pm
Nearest Station: Ebisucho/Dobutsuen-Mae

STUFF YOUR FACE WITH SUSHI FOR DINNER AT KURA SUSHI 

Fans of conveyor belt sushi will adore Kura Sushi, a sushi joint that sells a whole array of sushi at incredibly affordable prices. Besides the cheap price point, you also get to play with the gachapon machines stationed at every table every time you eat a certain number of plates of sushi.

While on the conveyer belt, the plates of sushi also make their rounds in little domes to retain its freshness.

Japan, 556-0002 Osaka, Naniwa Ward
Ebisuhigashi, 2 Chome-6-3 2F
Tel: +81 6-6632-6101
Daily: 11am – 11pm

**Multiple outlets across Japan

Osaka is affectionately known as the “Kitchen of Japan”, and with this title, it only means that every meal at the Japanese city will be a good meal. There are no lack of options when dining at Osaka – from street snacks to fast meals at local eateries to a gastronomical display of kappo – and it is impossible to run out of ideas on what to eat because whether you are craving for an okonomiyaki or you need a bowl of piping hot ramen on a cold winter night, Osaka will feed you well.

Prior to our trip, we heard so much about how no one comes back from Osaka skinny, and while that thought did sound a little threatening, we knew we were going to love it. And indeed, we did! Friends and locals shared their favourites and go-to places with us, and we have compiled this Osaka food guide for your easy reference so that you will never have a bad meal at Osaka.

Cafes, local eateries, ramen parlours, sushi bars, exquisite dining in aristocratic ryoteis… you name it, Osaka has it. Enjoy feasting your way through the Kitchen of Japan!

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BIOTOP CORNER STAND

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Over at Horie Tachibana (Orange Street), Corner Stand earns the title of the prettiest cafe. It is like a lush floral wonderland, with little mysteries hiding beyond those cascading vines. Never mind that they serve a funky menu of coffee and pizzas, because for all that we remember, its visually-arresting aesthetics and decor is feast for the eyes and fills our souls with glee.

1/2/4F, Meburo16kan, Minamihorie, Osaka
Tel: +81 6 6531 8225
Daily: 9am – 11pm
Nearest Station: Yotsubashi/Shinsaibashi

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BROOKLYN PARLOR

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This was quite a hidden find for us. We stumbled upon Brooklyn Parlor when we were exploring the neighbourhood where we put up at, and boy what a delightful surprise it was for us!

Brooklyn Parlor is a charming and gorgeous space that combines cafe, bar, library, music and dance space all into one. You can either come here for a meal – the food menu has relatively affordable options like hamburgers, pastas and salads – or get a drink with desserts for afternoon tea.

Besides Osaka, Brooklyn Parlor also has branches in Tokyo, Hakata, and Sapporo.

ORE Shinsaibashi Building B1F
2-2-3 Nishi-Shinsaibashi
Chuo-ku, Osaka
Tel: +81 6 6212 7881
Daily: 11.30am – 11pm
Nearest Station: Namba/Shinsaibashi

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CREO-RU

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Most people are probably familiar with Takoyaki, since it is now widely available in many cities around the globe. However, not everyone knows that takoyaki actually originated from Osaka. There are many stalls around Osaka selling this popular street food, but try Creo-ru – one of the most famous takoyaki places.

Creo-Ru is listed in our guide on Osaka’s Top 3 Must-Eat Street Food.

1-6-4 Dotonbori, Chuo-ku
Nearest Station: Namba/Nipponbashi

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DARUMA KUSHIKATSU

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Daruma is a popular chain that is known for kushikatsu – deep-fried meat/vegetable skewers that are coated with light batter and deep-fried to something even lovelier than golden brown - in Osaka and every branch is always packed with loyal patrons – locals and tourists alike. Nothing too fanciful about the place. An average set here is ¥1,800 for 12 sticks and a side.

Daruma Kushikatsu is listed in our guide on Osaka’s Top 3 Must-Eat Street Food.

1-6-4 Dotonbori
Chuoku, Osaka
Tel: +81 6 6213 8101
Nearest Station: Namba/Nipponbashi

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DOTONBORI KONAMON MUSEUM

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Another place that we would recommend for takoyaki is Dotonbori Konamon Museum which is also located on Dotonbori. It is easily recognisable by its huge octopus signboard.

Dotonbori Konamon Museum is listed in our guide on Osaka’s Top 3 Must-Eat Street Food.

Chuwa Daiichi Building
1-6-12, Dotombori, Chuo-ku
Nearest Station: Namba/Nipponbashi

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ENDO SUSHI

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If you find yourself at the Osaka Central Fish Market, you must not deny yourself of what would be a very memorable sushi meal. It took us a while to locate Endo Sushi, but the search for the best otoro sushi ended at this tiny sushi parlour. We never thought fatty tuna belly could send us to heaven like that, and Endo Sushi’s rendition changed our lives forever. First-timers can opt for the Omakase Set – ¥1,050 for five pieces of sushi – which includes one of that very divine otoro sushi. But if you are not a fan, you will love the anago (conger eel) sushi.

Endo Sushi is listed in our guide on 20 Reasons to Love Osaka.

1-1-86 Noda Fukushima-ku
Tel: +81 6 6469 7108
Mon to Sat: 5am – 2pm
Nearest Station: Noda

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GRANKNOT COFFEE

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Another coffee place in Osaka that we like is Granknot Coffee. The passionate baristas here take their coffee seriously and it is the perfect kind of coffee bar which one can retreat to after exploring Orange Street.

1-23-4 Kitahorie
Tel: +81 6 6531 6020
Nearest Station: Nishiohashi

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HANAMARUKEN RAMEN

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Ramen lovers in the know will find their way to Hanamaruken. This much-loved Osaka ramen chain is easily one of the best in the city. Its signature Happiness Ramen bowl – tonkotsu ramen with slow-braised pork rib – truly lived up the hype.

1-2-1 Namba, Chuo-ku, Osaka
Tel: +81 6 6213 0131
Daily: 24hours
Nearest Station: Namba/Nipponbashi

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HOUZENJI SAN PEI

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For an authentic okonomiyaki, head to Houzenji San Pei. Located on Hozenji Yokocho, an elusive lane near the Hozen-ji which has numerous restaurants and eateries, Houzenji San Pei is where locals go to for their okonomiyaki fix.

Houzenji San Pei is listed in our guide on Osaka’s Top 3 Must-Eat Street Food.

1-7-10 Dotonbori
Chuo-ku, Osaka
Tel: +81 6 6211 0399
Nearest Station: Namba/Nipponbashi

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ICHIBA ZUSHI

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A hole-in-the-wall sushi joint in Namba, Ichiba Zushi serves pocket-friendly sushi (¥180 - ¥400) in its tiny but atmospheric space.

2-7-3 Shinsaibashi, Chuo-Ku, Osaka
Tel: +81 7 6221 1882
Nearest Station: Namba/Nipponbashi

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ICHIRAN RAMEN

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No trip to Japan will be complete without having our favourite ramen from Ichiran. An unbelievably rich and thick bowl of tonkotsu ramen – we would fly to Japan just for this.

7-18 Souemoncho
Chuo Ward, Osaka
Tel: +81 6 6212 1805
Nearest Station: Namba/Nipponbashi

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KIO RAMEN

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Kio is a ramen chain that has many outlets across Osaka. The noodle and soup broth were decent and nothing to shout about, but the huge savoury pieces of chashu were so fragrant and richly-flavoured that they took our breath away.

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KIGAWA

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Like how Kyoto has its kaiseki, Osaka takes pride in their cutting and cooking, hence making up the word ‘kappo’. But unlike kaiseki, kappo is a lot more casual, and it emphasises on cutting and cooking. The relationship between the chefs and the patrons is build on interaction from the close proximity.

Kigawa – an institution for naniwa-kappo – is where many of the city’s best chefs trained. Stepping in to Kigawa is a fascinating journey on its own. Elusively hidden in a back alley near the Hozen-ji, Kigawa looks just like one of those ancient houses that are better known as machiya.

To learn more about kappo, read our guide on Osaka’s art of dining.

1-7-7 Dotonbori
Chuo-ku, Osaka
Tel: +81 6 6211 3030
Daily: 11.30am – 3pm, 5pm – 10.30pm
Nearest Station: Namba/Nipponbashi

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KIMUKATSU

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We’ve tried Kimukatsu in Tokyo before, so when we found out that it has a branch in Osaka, we tracked it down immediately.

Kimukatsu’s tonkatsu is more like a pork mille-feuille that is made up of many thin layers of pork. In addition to the original tonkatsu, they also have other flavours like cheese, black pepper, green onion, garlic, sour plum and yuzu pepper. A tonkatsu set is ¥1,930. Alternatively, you can opt for the Kimukatsu Value Combo – choose any two tonkatsu flavours at ¥2,500 (for 1 pax), or three flavours at ¥3,980 (for 2 pax).

1-9-19 Dotonbori
Chuo-ku, Osaka
Tel: +81 6 6212 1129
Mon to Fri: 11am – 3pm, 5.30pm – 11pm
Sat, Sat & Holiday: 11am – 3pm, 5pm – 11pm
Nearest Station: Namba

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KINRYU RAMEN

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Ask anyone who has been to Osaka and they will mention Kinryu Ramen – the ramen shop with the iconic golden dragon statue.

It serves a decent bowl of ramen, but neither the noodle nor the soup broth was particularly memorable enough that we would go back for it. We should believe its affordable price tag attributes to its popularity.

1-1-18 Dotonbori
Chuo-ku, Osaka
Tel: +81 6 6211 3999
Daily: 24 hours
Nearest Station: Namba/Nipponbashi

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KUROMON SANPEI

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Primarily a wholesaler, the folks behind Kuromon Ichiba supplies fresh seafood as their core business. But fast forward a few years and they started Kuromon Ichiba, a small retail-cum-eatery for the mass market. Conveniently located in Kuromon Market, drop by for a bowl of ocean goodness with a freshness so sweet, it lingers in your mouth. A bowl of kaisen-don costs only ¥1,200!

2-4-1, Nipponbashi
Chuo-ku, Osaka
Tel: +81 6 6635 1938
Daily: 9am – 6pm
Nearest Station: Nipponbashi

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MAISON DE GIGI

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MAISON de gigi is our go-to spot when we want a break in between shopping. The cafe specialises in waffles which come in flavours like Apple & Cinnamon, Mix Berry, Chocolate Banana and Strawberry. There is also a takeaway kisok where you can grab a waffle and have it on-the-go.

2-2-17 Shinsaibashisuji,
Cyuou-ku, Osaka
Tel: +81 6 6210 5944
Daily: 10am – 11pm
Nearest Station: Shinsaibashi

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MATSUSAKA BEEF YAKINIKU M

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Most people are probably familiar with Kobe beef, but have you heard of Matsusaka beef? Also known as Japanese Black, Black-haired Wagyu or Kuroge Washu, Matsusaka beef from the Mie Prefecture is, in fact, a grade higher than Kobe beef. It has one of the highest fat-to-meat ratio, and it literally melts in your mouth, with an unbeatable creamy texture and a sweet aftertaste.

Yakiniku M is a beef paradise, and it carries the prized Matsusaka Beef. You will be in for a meaty feast, and the service is excellent with the staff always checking on you and helping with the BBQ-ing. Reservations are recommended.

1-1-19, Namba, Chuo-ku, Osaka
Tel: +81 6 6211 2917
Daily: 12pm – 3pm, 5pm – 12midnight
Nearest Station: Namba/Nipponbashi

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MIZUNO OKONOMIYAKI

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An institution in Osaka, Mizuno is famous for okonomiyaki – a savoury Japanese pancake that originated from Osaka. It dishes out a variety of pancakes to hungry patrons throughout the day. Among all the options on the menu, the best-seller is the yam flour Okonomiyaki with scallops and roast pork.

Mizuno is listed in our guide on Osaka’s Top 3 Must-Eat Street Food.

1-4-15 Dotonbori
Chuo-ku, Osaka
Tel: +81 6 6212 6360
Daily: 11am – 9.30pm
Nearest Station: Namba/Nipponbashi

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TIMELESS COMFORT CAFE

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Timeless Comfort Cafe at Orange Street combines the concept of a lifestyle store and a cafe. It has a simple menu that offers items such as hamburgers, pancakes and pancakes.

1-19-26 Minamihorie Nishi-ku Osaka
Tel: +81 6 6533 8620
Daily: 10am – 8pm
Nearest Station: Yotsubashi/Shinsaibashi

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URBAN RESEARCH CAFE

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Also nestled within the quaint Horie Tachibana is a cafe that is perfect for people-watching over drip coffees and pretty parfaits. Predominantly furnished with wooden elements, Urban Research Cafe is a multi-story space that has a dine-in area and retail racks. Over at the cafe side, sit by the window and enjoy a peaceful afternoon with a magazine in hand.

1-23-6 Minamihorie Nishi-ku Osaka
Nearest Station: Yotsubashi/Shinsaibashi

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YAEKATSU

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If we lived in Osaka, we’d be having kushikatsu every other day. Anything on a stick – deep-fried – is right up our alley. Order a dozen sticks and down everything with a cold beer and we guarantee that you will be the happiest person on Earth.

In Shinsekai – the old town of Osaka – there are at least sixty eateries that specialise in kushikatsu. But we are pretty much blind to all of them because Yaekatsu is super popular and is the best bet.

Yaekatsu is listed in our guide on Osaka’s Top 3 Must-Eat Street Food.

3-4-13 Ebisuhigashi, Naniwa-ku, Osaka
Tel: +81 6 6643 6332
Fri to Wed (Closed on Thu): 10.30am – 9pm
Nearest Station: Dobutsuenmae

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For more recommendations, read our guide on 20 reasons to love Osaka.

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It is hard to describe Osaka in just one word. But this is not to say it is just another Tokyo. While there have always been comparisons between these two cities, and talks about how Osaka can never be like Tokyo, we beg to differ, for Osaka radiates its own charm and deserves to be loved for many reasons.

From the majestic Osaka Castle to Universal Studios Japan, shopping at Shinsaibashi to cafe-hopping at Orange Street, Instant Ramen Museum to Osaka Central Fish Market, the list goes on and we have picked out 20 things to covet when visiting Osaka.

Mark Osaka down in your travel bucket list. We promise it would be worth a visit.

#1 OSAKA CASTLE

The magnificence of Osaka. Standing tall on stone foundation since 1583, the Osaka-jo is five stories on the outside, and eight stories on the inside. Built by Toyotomi Hideyoshi, this is one of the most famous castles in Japan and is a popular spot during festival seasons, especially when the cherry blossoms bloom. It is the perfect hanami spot.

#2 TAKOYAKI – NOBODY SAYS NO TO OSAKA’S OCTOPUS BALLS

Made of a wheat flour based batter that is filled with diced octopus, pickled ginger, and green onion, these Octopus Balls are the best street food to have when in Osaka. Topped with dried bonito, and a douse of mayonnaise and takoyaki sauce, this popular street snack is cheap and delicious.

Read our guide to Osaka’s Top 3 Must-eat Street Food.

#3 THE KITCHEN OF OSAKA – OSAKA CENTRAL FISH MARKET

Opened to all visitors, this is one bustling place to be at. Lines after lines of stalls selling commodities – fruits, vegetables, cooking condiments and tsukemono (Japanese pickles), kitchenware, and of course, fish – the wholesale market is a colourful place that is such a visual treat. Little eateries selling fresh sashimi and sushi can also be found. And the highlight is most definitely the maguro (tuna) auction show which starts at 4:15am sharp daily.

#4 ENDO SUSHI – SAVOUR THE BEST OTORO SUSHI

And if you find yourself at the Osaka Central Fish Market, you must not deny yourself of what would be a very memorable sushi meal. It took us a while to locate Endo Sushi, but the search for the best otoro sushi ended at this tiny sushi parlour. We never thought fatty tuna belly could send us to heaven like that, and Endo Sushi’s rendition changed our lives forever. First-timers can opt for the Omakase Set – ¥1,050 for five pieces of sushi – which includes one of that very divine otoro sushi. But if you are not a fan, you will love the anago (conger eel) sushi.

#5 SO MUCH FUN AT UNIVERSAL STUDIOS JAPAN

Theme parks are not just for kids. Everyone can have fun at Universal Studios Japan (USJ)! With a series of family-friendly and thrilling rides, a day at USJ is a whole day of excitement and unadulterated happiness. And the best part about USJ has got to be The Wizarding World of Harry Potter! Fans will be more than delighted by this magical adventure at the Park. A basic one-day studio pass costs ¥6,980 for adults and ¥4,880 for kids. Multiple days passes and hotel-cum-studio passes are also available.

#6 OKONOMIYAKI - AMONG THE THREE MUST-EAT STREET FOOD IN OSAKA

For the uninitiated, Okonomiyaki is a savoury Japanese pancake that originated from Osaka. It is not the most photogenic food, but trust us on this – this is something that you do not want to miss when you are here.

Read our guide to Osaka’s Top 3 Must-eat Street Food.

#7 ALICE ON WEDNESDAY – GO DOWN THE RABBIT HOLE WITH ALICE

Have you ever dreamed of being Alice, falling down a rabbit hole and entering a magical world where you could meet The Madhatter, Chesire the cat and gang? If you are visiting Osaka, you will be able to do just that! Alice on Wednesday is a cool kid to look out for on your next trip to those Japanese cities. Think a lifestyle concept store that is put together entirely based on the love for Alice’s Adventures in Wonderland.

Read our guide on Alice on Wednesday. 

#8 DOTONBORI – A GASTRONOMIST’S HEAVEN

Prized as the most popular tourists’ destination of Osaka, Dotonbori is one happening stretch of entertainment and restaurants. You might recall seeing photos of the street that is illuminated with neon signboards, together with its iconic Glico billboard featuring a boy crossing the finishing line. This is it – the life of Osaka, with multiple nightlife and entertainment options, and endless affordable Japanese restaurants and street eats. And because Dotonbori is such a gastronomist’s heaven, you will never go hungry here.

#9 KUROMON-ICHIBA MARKET – THE OTHER OSAKA KITCHEN

Don’t we all love Japanese markets? There is never a dull moment at these markets, and we love Kuromon-ichiba for its 600 meter-long street with stalls selling fish, fruits, vegetables and other essentials for the kitchen. Be in for some street food feasting too, for the offerings here are endless. Apart from seafood skewers like scallops and octopus, you can also find extremely fresh uni (sea urchin) and fugu (blowfish).

#10 SENNICHIMAE DOGUYASUJI – SHOP FOR KITCHEN SPECIALTIES

Osaka prides herself as the kitchen of Japan, and so, we have Sennichimae Doguyasuji that pays homage to its nation. A long stretch of specialty shops where you can find all the kitchen essentials, this 150 meter-long street is perfect for chefs and culinary enthusiasts. New residents of Osaka often find themselves here to fill their kitchens up, but visitors will enjoy an eye-opening experience all the same for the sheer array of merchandise is itself a sight to behold.

#11 KAPPO – THE ART OF DINING IN OSAKA

#12 ORANGE STREET – THE GEM OF OSAKA

This is one amazing area for cafe lovers and hipster shoppers. Whether you are in for some latte-sipping time or select shopping, Orange Street is surely the place for you in Osaka. We love this street so much that during our recent trip, we went back every day to explore the quaint cafes and creative boutiques. No two shops are alike; feel the vibe of the city’s most talented cafe entrepreneurs and designers here, and whip out your cameras for many Instagram-worthy frames and photos.

#13 THE HUBBUBS OF UMEDA

Umeda is the “kita” (north) district of Osaka, and it is one of the two city centres. It is all hustle and bustle at Umeda every day, for it is the transportation hub of Osaka, and a very busy business district. Umeda has been undergoing numerous facelifts for the past years, but the kita district is already a shopping and entertainment paradise. From huge department stores like Hankyu and Daimaru, to the spectacular Umeda Sky Building and Hankyu Entertainment Park, spend a day or two appreciating the happening life at Umeda.

#14 HANKYU, THE MALL OF UMEDA

If your shopping time is brief at Umeda, head straight to Hankyu. With a mind-boggling thirteen levels of fantastic shopping, treat yourself to some real therapy. The line-up of luxury brands is impressive to say the least, as with cult labels and local designers. Fine cosmetics and fragrances are part of the temptation too, and an array of lifestyle brands products will also have you going gaga over. There is a rooftop plaza alongside a few restaurants on the thirteenth level, and the two-level food hall is what dreams are made of.

#15 KUSHIKATSU - DEEP FRIED GOODNESS ON STICKS

Also known as kushiage, kushikatsu is deep-fried meat/vegetable skewers. This is heaven on a stick. Every skewer is coated with light batter and deep-fried to something even lovelier than golden brown; it is delicious and not greasy at all.

Read our guide to Osaka’s Top 3 Must-eat Street Food.

#16 SHOP FOR CREATIVE LIFESTYLE PRODUCTS AT ASOKO

A colourful and whimsical boutique that sells lifestyle products and little accessories, Asoko can be found at Minami-horie. Nothing is exorbitantly-priced, which explains Asoko’s primary success. The creativity of their in-house merchandise attributes largely to its popularity. Expect surprises like rainbow umbrellas, fire extinguisher-shaped erasers and kitchenware in the prettiest colours.

#17 TAKE A STROLL AT UTSUBO PARK

Slow down, let go of your fears and worries, breathe in the crisp fresh air, and take a stroll at Utsubo Park, one of Osaka’s largest public parks; the urban sanctuary is one too lovely to forget life’s stress and problems. There is also a rose garden that offers free admission.

#18 AN EPICUREAN STREET OFF HOZEN-JI

And we stumbled upon this hidden street off Shinsaibashi that is such an epicurean’s dream. Farther down from Hozen-ji (Hozen Temple), this charming cobbled street is really a lane of Osaka’s award-winning ryotei (luxurious traditional Japanese restaurants) that offer one-of-a-kind experiences. The best kappo ryotei – Kigawa – is found here, and so is Yakiniku M, a highly popular yakiniku (Japanese BBQ) institution which serves melt-in-the-mouth Matsusaka beef. Actually, even a simple stroll down this narrow lane is quite a joy to indulge in.

#19 THE INSTANT RAMEN MUSEUM

In other words, cup noodles heaven, and admission is free! Learn about the process of creating instant noodles – which originated in Osaka – and its various developments. But the true fun lies in making your own cup noodles at the “My Cup Noodle Factory” where you choose your own soup base and ingredients, and draw your designs to personalise your very own cup noodles!

#20 SHOP AWAY AT SHINSAIBASHI 

And we end this post with a bang. Shinsaibashi is the city’s main shopping area, and it is one enormous area that houses a mixture of international and local brands. There is a long shopping arcade with various drug stores (shut up and take our money!) and little dessert and coffee houses that make perfect pit stops in between shopping, and Daimaru for those who love Japanese department stores. Luxury boutiques can also be found within the area. There is also a Punk-Indie area called the American Village where youngsters thrive on the quirky finds.

When visitors go to Japan, Tokyo is often the top of the list. In fact, majority of the most-visited destinations in the country are in the capital. Osaka, in comparison, is often neglected and it is a shame because there are so many things to see and do there.

For those of you who don’t know, Osaka is known as the food kitchen of Japan. From michelin starred restaurants, new dining concepts and delicious cheap eats, Osaka is a haven for food lovers. When visiting the city, you cannot leave without eating the top 3 street food that originated from Osaka – Kushikatsu, Takoyaki and Okonomiyaki.

KUSHIKATSU – DELICIOUS ON A STICK

Kushikatsu is famous in Osaka and is known to be one of the identities of that city’s food scene. Also known as kushiage, kushikatsu is deep-fried meat/vegetable skewers. This is heaven on a stick. Every skewer is coated with light batter and deep-fried to something even lovelier than golden brown; it is delicious and not greasy at all.

A typical outlet is usually simple and fuss-free, and usually nothing else but skewers and drinks. You have your chicken and beef, vegetables like brinjal and capsicums, eggs and mushrooms… and the list goes on.

Daruma (1-6-4 Dotonbori Chuoku Tel: +81 6 6213 8101) is one of the most famous restaurants for kushikatsu, with several outlets in Osaka. Here, you can get inexpensive and good kushikatsu; a set with 12 sticks and 1 side is only ¥1,800.

Shinsekai, an old neighbourhood famous for Tsutenkaku Tower and cheap eating spots, is where time seems to stop in the 1960s. There are over 60 restaurants that specialise in kushikatsu in the area, but make sure you go to Yaekatsu (3-4-13 Ebisu-higashi, Naniwa-ku). The long queues outside the restaurant are the best testament to Yaekatsu’s popularity.

TAKOYAKI – THE PERFECT STREET FOOD

Most people are probably familiar with Takoyaki, since it is now widely available in many cities around the globe. However, not everyone knows that takoyaki actually originated from Osaka.

Takoyaki, also known as octopus ball, is a ball-shaped Japanese street food. It is made of a wheat flour based batter that is filled with diced octopus, pickled ginger, and green onion. Topped with dried bonito, and a douse of mayonnaise and takoyaki sauce, this popular street snack is cheap and delicious.

There are many stalls around Osaka selling takoyaki, but try Creo-ru (1-6-4 Dotonbori, Chuo-ku) and Dotonbori Konamon Museum (Chuwa Daiichi Bldg, 1-6-12, Dotonbori, Chuo-ku) – both places are located along Dotonbori, the heart and soul of Osaka.

OKONOMIYAKI – A STAPLE AND MUST-TRY IN OSAKA

For the uninitiated, Okonomiyaki is a savoury Japanese pancake that originated from Osaka. It is not the most photogenic food, but trust me, it is something that you do not want to miss when you are here.

Mizuno (1-4-15 Dotombori, Chuo-ku Tel: +81 6-6212-6360) is an institution in Osaka. It is famous for serving one of the okonomiyaki in Osaka, and it dishes our a variety of pancakes to hungry patrons throughout the day. Among the options on its menu, the best-seller is its yam flour okonomiyaki with scallops and roast pork. Go during off-peak hours, or be prepared to wait in line.

However, Mizuno mainly caters to tourists nowadays, and you probably won’t find locals queueing up just to eat okonomiyaki. For an authentic okonomiyaki, head to Houzenji San Pei (1-7-10 Dotonbori, Chuo-ku, Osaka Tel: +81 6 6211 0399). Located on Hozenji Yokocho, an elusive lane near the Hozen-ji which has numerous restaurants and eateries, Houzenji San Pei is where locals go for their okonomiyaki fix.

If we tell you there is a kind of fried food that you can eat a lot without feeling sick from the grease, will you jump in joy? And if we top that up with Japanese beer, will life be a bed of roses?

Now, please do yourselves that favour and go to Osaka for Kushikatsu. If the Japanese term is baffling, well – think skewers of all sorts, coated with light batter, then deep fried to something even lovelier than golden brown. And we swear it is not like your usual fried food that is always overly oily and sickeningly fatty. Okay, we cannot promise it is not fattening but if you want to do fried food, do it in an enjoyable way, yes?

Kushikatsu is famous in Osaka and is known to be one of the identities of that city’s food scene. A typical outlet is usually simple and fuss-free, and usually nothing else but skewers and drinks. You have your chicken and beef, vegetables like brinjal and capsicums, eggs and mushrooms… and the list goes on. Almost anything that can be skewed will taste awesome. Even better when downed with a glass of icy cold beer.

Daruma is a popular chain in Osaka and every branch is always packed with loyal patrons – locals and tourists alike. Nothing too fanciful about the place, just your regular fast food lookalike, with a team of exuberant youngsters, and a fuss-free ordering and serving system that is quite an eye-opener for first-timers. Well, actually, the technology in Japan is eye-opening to say the least, and the world should be inspired.

Every table comes with an attached electronic system and an iPad for ordering. The interface is user-friendly, and displays clearly in tabs the various sets that are available. And there is a conveyer belt that connects the kitchen to all the tables. Your food will be dispatched from the kitchen, and “travel” on the conveyer belt to reach exactly where you are. And you are free to dip your skewers in the sauce bowl. No actual manpower is involved, and you know the thing about machinery – there will be no human errors. No more wrong orders! And from a business owner’s point of view, does this not mean cutting down on unnecessary labour costs and maximizing your efficiency?

We have never seen something like this in Singapore before, and boy were we impressed! And if you are wondering if there ever is human touch, the answer is yes. Despite the heavy usage of technology, the team of waitstaff is ever ready to lend their service. Their presence is always felt, and upon sitting you, they prep you on how to place your order so that no one feels intimidated by the system. And Japanese being Japanese, you can count on them for always being warm, polite and ever ready to serve.

Japanese hospitality, called omotenashi, or the active sensitivity to other people, anticipates the needs and desires of other people. F&B businesses anticipate that customers want convenience and less hassle when ordering food, hence they are quick to adopt technologies that facilitate this desire.

This frees up staff to perform higher order responsibilities such as interacting with customer to make them feel welcome, which value-adds to omotenashi.

Japanese companies also invest in workers who are better trained, more loyal and more informed. Likewise, unions in Singapore are pushing for companies to invest in workers to be better skilled, more productive and able to handle higher order responsibilities, via a Progressive Wage Model which rewards staff for being better workers.

Ever innovating Japan is, and we really hope to see Singapore adapt similar technologies that not only improve customer service, but enhance staff career fulfilment.

On a side note, when at Daruma, an average set is ¥1,800 for 12 sticks and a side. If you ever find yourself in Osaka, this is a place that you must have a meal at.

This message is part of a ladyironchef x Labour Movement project where we seek to share with you insights on the different initiatives by the Labour Movement to give workers in Singapore better jobs, better pay and better work-life balance.

Daruma Kushikatsu
1-6-4 Dotonbori Chuoku
Tel: +81 6 6213 8101